Vertically Integrated Platform

The Intelligent Hub for Food Operations

Connecting OrderingPaymentKitchenFulfillment in one seamless flow

Not a patchwork of software. A unified platform built from day one for high-density food service.

6Institutions
110K+Active users
5.5M+Orders processed
99.9%Uptime

One Platform, Complete Capabilities

From ordering to fulfillment, every step is covered

Omni-Channel Ordering

App, QR code, kiosk, counter — all channels unified in one system

Universal Payments

PayNow, cards, e-wallets, palm payment — one integration covers all

Smart Kitchen

Auto order routing, prep alerts, fulfillment tracking

Smart Food Lockers

QR/palm pickup, temperature control, contactless fulfillment

Delivery Network

Own fleet + robot delivery, 100+ orders per hour capacity

AI-Powered

Menu generation, demand forecasting, smart recommendations, insights

Why choose an integrated platform?

The Real Value of Vertical Integration

Many operators piece together systems: Vendor A for POS, Vendor B for ordering, Vendor C for delivery. Each works fine alone, but together it's a nightmare — data silos, broken experiences, finger-pointing when things go wrong.

Wecome built the entire stack from scratch. Every module is designed to work as one.

Faster Deployment

One vendor, one system, one integration. Weeks, not months.

Seamless Experience

Data flows from ordering to pickup. Users never feel system boundaries.

Unified Data

Sales, customers, fulfillment — all in one place. See the full picture.

Reliable Operations

Works offline. Network issues don't stop orders. 99.9% uptime.

Traditional: Patchwork Systems
POS Vendor AOrdering App BPayment CDelivery DLoyalty E

Data silos · High integration cost · Broken experience

Wecome: Unified Platform
Wecome Platform
POSOrderingPaymentsDeliveryLoyaltyAI

Connected data · Plug and play · Consistent experience

Three Layers, Complete Coverage

From consumer to merchant to fulfillment — purpose-built solutions at every layer

Cates App

Layer 1

Consumer Layer

Cates App

Mobile ordering
Loyalty & rewards
Order tracking
Pickup notifications
Wecome POS

Layer 2

Merchant Layer

Wecome POS

Point of sale
Order management
Menu configuration
Analytics & reports

Layer 3

Fulfillment Layer

Locker + Delivery + Robot

Smart food lockers
Delivery dispatch
Robot integration
Route optimization

AI-Powered Intelligence

Menu generation · Photo editing · Demand forecasting · Route optimization · Customer service

Explore AI Capabilities

Integrated Hardware Ecosystem

Smart lockers · Palm recognition · Delivery robots — seamlessly connected to our platform

Explore Hardware

Proven Platform Capabilities

Trusted by Singapore's leading institutions

Universities

NTU, NUS, SIT, RP, TP, SP

Corporate

Surbana Jurong, Leica Microsystems

NTU
NUS
SIT
RP
TP
SP

Experience the Power of Integration

See how the Wecome platform can transform your operations