CRM & Loyalty Platform
Cross-channel customer intelligence for F&B. Know your customers, reward loyalty, drive growth.
Core Capabilities
Everything you need to understand and engage customers
Unified Customer Profiles
Single view across all touchpoints—POS, app, kiosk, palm
Behavior Analytics
Purchase history, preferences, frequency patterns
Loyalty Programs
Points, tiers, rewards, cashback—fully customizable
Segmentation
Smart groups based on behavior, spend, recency
Campaign Management
Targeted promotions, push notifications, offers
Multi-channel Engagement
In-app, SMS, email, push notifications
Cross-Channel Data Collection
Every interaction builds the customer profile
Unified Customer Profile
360° view of every customer
Flexible Loyalty Programs
Design loyalty programs that fit your business. Points, tiers, cashback, or a combination—all fully customizable.
Sarah L.
Gold Member2,450
points available
Customer Analytics
Data-driven insights to grow your business
Customer Analytics
Last 30 daysTotal Customers
24,892
+12.5%
Repeat Rate
68.4%
+3.2%
Avg Order Value
S$12.80
+8.1%
Campaign ROI
4.2x
+15%
Customer Lifetime Value Trend Chart
Customer Lifetime Value
Track and optimize CLV by segment
Repeat Rate
Monitor customer retention
Average Order Value
Track spending patterns
Campaign ROI
Measure promotion effectiveness
The Platform Advantage
Unlike standalone CRM tools, Wecome CRM is built into the platform. Every transaction, every touchpoint, every interaction—automatically captured and unified.
No integrations to maintain. No data silos. Just a complete picture of your customers, updated in real-time.
Understand Your Customers Better
See how Wecome CRM can drive growth for your business